Privacy Policy & Data Security Standards
1. Information We Collect
FlyCrawl collects only the minimal data necessary to provide cloud API services:
- Account Data: Email address and cryptographic password hash for authentication.
- API Telemetry: Request timestamps, latency metrics, and crawl success status codes.
- Payment References: Public blockchain transaction hashes and invoice IDs for billing reconciliation.
2. Transient Processing & Zero Data Selling
Crawl output data is processed transiently and streamed directly to your client application or stored temporarily in your private encrypted workspace solely for your download. We NEVER sell, license, train public foundation models on, or monetize your extraction payloads.
3. Your Rights Under GDPR and CCPA
Under applicable data privacy regulations, you have the right to request access to your account data, request full deletion (Right to be Forgotten), or export your crawl history.
For privacy inquiries, account deletion, or Data Protection Officer requests, you can email our dedicated privacy team directly or chat via the app console:
4. Data Controller, Sub-Processors & Retention Standards
- Data Controller: FlyCrawl Cloud Technologies Inc. (Contact:
dpo@flycrawl.net) - Authorized Sub-Processors: Cloudflare (DDoS & Edge Routing), Scalable PostgreSQL DB Clusters (Encrypted user records), and Tier-3 Encrypted Object Storage.
- Ephemeral Retention Policy: Scraped documents and temporary crawl outputs are automatically purged after 7 days. Users may trigger instant immediate purge via
DELETE /v1/crawl/{id}. - Zero-Retention API Flag: Supply the request header
X-Zero-Retention: trueto stream results directly without writing any extraction payloads to persistent disks.